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Password Reset Management

Self-Service Solution for Active Directory

Secure, web-based, end-user password reset management

ADSelfService Plus is a web-based software that has helped businesses worldwide to save IT overhead towards four important challenges that include:

  • Password Self-Service: Enables end-users to reset their passwords without IT helpdesk's help.
  • Active Directory Self Update: Helps end-users update directory information by themselves.
  • Password/ Account Expiry Notifications: Intimates users of an impending password expiry, a feature especially useful for out-of-network / VPN users.
  • Corporate Directory Search: A search box through which users can locate their peers' contact info.
"We chose ManageEngine ADSelfService Plus, because it provided the much needed "password self service" tool at the right price, crucial for our 24/7 city administration. The deployment is extremely simple, and very cost effective, and we have had some very good success with the product."
-- Jason Poort, Systems Engineer, City of Grand Rapids, U.S.A

ADSelfService Plus Overview

Self-Service Password Management Solution for Active Directory

ADSelfService Plus is a web-based software that has helped businesses worldwide to save IT overhead towards four important challenges that include:

A 4-in-1 Turnkey SelfService Solution that works for you ROUND THE CLOCK!!!

  • Password SelfService: Enables end-users to reset their passwords without IT helpdesk's help.
  • AD Self Update: Helps end-users update directory information by themselves.
  • Password/ Account Expiry Notifications: Intimates users of an impending password expiry, a feature especially useful for out-of-network / VPN users.
  • Corporate Directory Search: A search box through which users can locate their peers' contact info.

ADSelfService Plus is a secure, web-based, end-user password reset management program. This software helps domain users to perform self service password reset , self service account unlock and employee self update of personal details(e.g telephone numbers,etc) in Microsoft Windows Active Directory. Administrators find it easy to automate password resets, account unlocks while managing optimizing the expenses associated with helpdesk calls.

What Can It Do For You?

Analysts state that a third of helpdesk queries are related to password reset management and account lockout. ADSelfService Plus reduces the most critical password tickets which consumes a substantial amount of help desk time by rendering a secure, reliable and robust web based self service solution to the end user. The end user can manage his passwords by himself and also update his personal details in Active Directory with ease. The program also provides security while password resets through an enrollment and identity verification questionnaire.

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ADSelfService Plus Customers

Key Features

  • End Users can Self Reset their Passwords
  • Self Unlock Locked-Out Windows Accounts
  • Self Update Personal Information in AD
  • Change Password Securely by MeetingPassword Policy Requirements
  • Enable Automatic Password Reset of Users at Scheduled Times
  • Identity Verification by Secret Questions & Answers when Password Reset
  • Automatic Enrollment of Users by Import of Security Answers
  • Single Sign-On with Windows Credentials
  • Extensive Auditing, Reporting & Notification
  • Password Expiry & Soon-to-Expire Password Reports
  • Reports on Enrolled & Un-enrolled Users
  • Enrollment Notification e-mails Selecting Users by Domain or Ous
  • Schedule Reports & Notify Users by e-mail for Enrollment & on Passwords Soon-to-Expire
  • Enforce a Change Password at Next Logon

Minimize Help Desk Calls!

ADSelfService Plus allows users to reset their own passwords, unlock their account and also update their personal information in Active Directory.
This helps to cut down support calls and eliminates the need to employ additional HelpDesk associates.

Increase Return On Investment (ROI)

The self-service option of ADSelfService Plus is a novel idea to relieve IT Staff of support requests and allow them to take up more challenging tasks.
It also lowers system down-time, increases user productivity and thus facilitates a greater Return On Investment.

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ADSelfService Plus Documentation

Here you can find ADSelfService Plus product documentation, brochures and guides. If you have any questions please feel free to contact us and one of our specialists will address your inquiry as soon as possible.

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System Requirements

Hardware Recommended
Processor CPU: P4 - 3.0 GHz or better
RAM 1 GB
Disk Space 2 GB

Supported Platforms

The following Microsoft Windows operating system versions are supported:

  • Windows Server 2012 R2
  • Windows Server 2012
  • Windows Server 2008 R2
  • Windows Server 2008
  • Windows Server 2003
  • Windows Server 2000
  • Windows 10
  • Windows 8.1
  • Windows 8
  • Windows 7
  • Windows Vista
  • Windows XP

Supported Browsers

One of the following browsers is required to be installed in the system:

  • Internet Explorer 7 and above
  • Firefox 4 and above
  • Chrome 10 and above

Supported Databases

The following databases are supported:

  • PostgreSQL (default database bundled with the product)
  • MS SQL
  • MySQL

Preferred screen resolution 1024 x 768 pixels or higher.

Software suited for small, medium, large scale companies and also for enterprise administrators handling multiple domains to allow password reset and self update /modify personal information by end users from a web browser.

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Pricing

Subscription

ADSelfService Plus Standard Edition - Subscription Model
Products
License Fee
AMS*
$595
Included
$995
Included
$1,295
Included
$1,495
Included
$1,995
Included
$2,795
Included
$3,295
Included
$3,495
Included
$4,495
Included
$6,995
Included
ADSelfService Plus Professional Edition - Subscription Model
Products
License Fee
AMS*
$995
Included
$1,495
Included
$1,795
Included
$1,995
Included
$2,795
Included
$3,995
Included
$4,995
Included
$5,495
Included
$6,995
Included
$8,995
Included
ADSelfService Plus Add-On SMS Gateway - Perpetual Model
Products
License Fee
AMS*
$495
Included
$995
Included
$1,795
Included
$3,495
Included
$8,495
Included
$16,995
Included

* Annual Maintenance & Support Fee

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Videos

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