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Optrics is an authorized ManageEngine Partner with expertise in customized network solutions.

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Advanced Analytics Plus

Advanced analytics for deeper insight into your IT.

Unified insights on a single dashboard: Get deeper insights on network monitoring, application monitoring and customer support operations, by integrating with ManageEngine's IT Operations and Support suite.

Out-of-the-box ITSM analytics. Integration with ServiceDesk Plus helps Analytics Plus improve IT service delivery performance and efficiency with better insight into your ITSM data. Choose from over 100 reports and dashboards built on more than 80 KPIs or customize them to create your own, without being a data expert.

Overview

ITSM Analytics for IT

Over the last decade, IT systems and processes globally have reached a point of maturity at which we now have tools and processes for IT. However, the IT systems and IT tools are very often disparate and operate in silos. This also applies to the data they generate, and that makes it difficult to correlate data from multiple systems and derive insights required for troubleshooting, trend forecasting, or IT planning.

ManageEngine understands that the inability to derive insights from disparate data islands is a problem for IT teams, and they are looking for a solution. That will be the next big hurdle for IT teams to clear before they can become insightful and productive.

In response, ManageEngine introduces Analytics Plus, a newly-launched, self-service analytics solution for IT management. This on-premise solution is complemented by Zoho Reports, a SaaS solution that can provide IT analytics capabilities to the market. These IT analytics solutions will evolve as a unified IT dashboard that can show insights from heterogeneous IT tools and systems across the enterprise.

Visualizations

Now is the Time for IT Analytics

Too many tools, too much data.

Research shows that the typical midsize to large organization uses 30+ tools to run IT operations. In most cases, these tools operate as independent islands. As a result, the data they generate is hidden away in silos, so IT teams are challenged with unlocking any insight that data may offer.

Moreover, the explosion of tools being used in IT departments is driving the need to see data in a unified way, correlate it and derive insights to make decisions. Better decision making for IT using analytics is a high priority for management teams. ManageEngine is working to unify IT data from various data sources and provide insights via dashboards and reports.

Business Intelligence Bust

Traditional business intelligence (BI) tools overpromised and underdelivered. These tools are complex and difficult to use for regular IT users and difficult to work with in a DIY model. Instead, traditional BI tools require experts, such as data scientists, who are hard to find and expensive to find. The market needs analytics software that's easy to use for any user - from IT admins to managers, CIOs and CEOs - regardless of expertise.

Business intelligence tools are also expensive, both in terms of the licenses and the professional services effort to put them together. At ManageEngine, we are applying our DIY philosophy to this problem, creating a solution that any “regular” user can use without knowledge of data science, databases or programming.

Request a Quote  or  Try It Free!

Out-of-the-box ITSM Features

Connect and upload with ease: Import from various sources including, files, URL feeds, and SQL or NoSQL databases to transform data into insightful reports.
Files and feeds: Upload data from flat files such as .CSV, .XLS, .HTML, .JSON, .XML, and .TSV while pulling data from web URL feeds.
Databases: Synchronize with SQL databases such as Oracle, MSSQL, MySQL, and PostgreSQL, as well as NoSQL databases including Mongo DB, Cassandra, and more.
Data blending: Blend and merge data across different tables. For example, you can combine sales figures with marketing investments to view the performance of your marketing campaigns.

Collaboration

Let your data do the talking. You can easily share reports across your organization with our intuitive export,embed, and publish options. Maintain full control over what your colleagues or clients can see and do with the reports you share. Choose access permissions ranging from read-only to, full ownership of shared data.

Collaboration with Analytics Plus

Let your reports come to you. Schedule reports and dashboards and have the results emailed to you automatically. Export or print reports for offline access.

Publish your reports so they're accessible to other Analytics Plus users. Embed your reports and dashboards across websites, intranets, blogs, and applications to reach a wider audience.

In-depth KPI analysis

Build insightful reports and dashboards that use powerful visualizations to identify patterns and anomalies. Drill down to specific metrics to pinpoint areas that need improvement.

Easy to Use Interface: Analytics Plus' report builder's drag-and-drop interface lets you easily build complex reports, even if you're not an expert. Your data will seem familiar when presented like a spreadsheet which makes it easier for you to work with.

Visualization Variety: You can choose from over 30 pivot tables, tabular views, charts and widgets to represent your data - and you can switch these visualizations on the fly.

Smart Dashboards: The flexible layout lets you combine multiple reports into a single, live dashboard. You can also insert widgets, images, web components and formatted text. The interactive dashboards assist with your analysis and can help you make better decisions.

Editions

Modules and Features Personal Edition Professional Edition
Users 1 As per purchased license
Records and rows 25000 Unlimited
Reports and dashboards Unlimited Unlimited
Databases 5 Unlimited
Query tables 10 Unlimited
Customizable dashboard
Scheduled import X
Scheduled e-mail X
Rebranding X Addon
Multi Language Support X Addon
Integration with ManageEngine
ServiceDesk Plus
Integration with ManageEngine
ServiceDesk Plus MSP
Integration with ManageEngine
SupportCenter Plus
Integration with ManageEngine
OpManager
Integration with ManageEngine
Applications Manager
Sharing and collaboration X
API support
Starts at Completely free $1,995
Request a Quote  or  Try It Free!

Editions

Modules and features Personal edition Professional edition
Users 1 As per purchased license
Records and rows 25000 Unlimited
Reports and dashboards Unlimited Unlimited
Databases 5 Unlimited
Query tables 10 Unlimited
Customizable dashboard
Scheduled import
Scheduled e-mail
Rebranding addon
Multi Language Support addon
Integration with ManageEngine
ServiceDesk Plus
Integration with ManageEngine
ServiceDesk Plus MSP
Integration with ManageEngine
SupportCenter Plus
Integration with ManageEngine
OpManager
Integration with ManageEngine
Applications Manager
Sharing and collaboration
API support
Starts at Completely free $1,995
Request a Quote  or  Try It Free!

System Requirements

The minimum system requirements for effectively running ManageEngine Analytics Plus are given below.

Hardware

Professional Edition
Specification Evaluation Production
OS Windows 7 and above Any 32 bit Windows server 2008 and above Any 64 bit Windows 2008 Server R2 and above
Processor 1 GHz 2 GHz, Quad core processor
Memory 4 GB 8GB
HardDisk 80 GB 250GB
Supported browsers Firefox v40 and above Google Chrome v40 and above Firefox v40 and above Google Chrome v40 and above

Personal Edition

Specification Minimum requirement
OS Windows 7 and above
Processor 1 GHz
Memory 4GB
HardDisk 80GB
Supported browsers Firefox v40 and above Google Chrome v40 and above
Request a Quote  or  Try It Free!

Pricing

Subscription

Analytics Plus Professional Edition - Annual Subcription Model
Products
License Fee
AMS*
US$1,995
Included
US$599
Included
US$999
Included
US$1,899
Included
US$3,599
Included
US$8,499
Included
US$995
Included
US$495
Included
* Annual Maintenance & Support Fee
Analytics Plus Professional Edition - Perpetual Model
Products
License Fee
AMS*
US$4,988
US$998
US$1,498
US$299
US$2,498
US$499
US$4,748
US$949
US$8,998
US$1,799
US$21,248
US$4,249
US$2,488
US$498
US$1,238
US$248
* Annual Maintenance & Support Fee
  or  Try It Free!

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