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Bringing IT together Seminar TORONTO

Four Points by Sheraton
6090 Dixie Road
Mississauga, ON

ManageEngine Optrics Toronto Seminar

"Bringing IT Together"

  • Date: Thursday, 7th September 2017
  • Time: 8.00 AM to 6.00 PM

What You'll Learn

  • Learn how to streamline IT incident, problem, change, and asset management using ITIL best practices and the right automations.
  • Learn how to automate repetitive and complex Active Directory tasks to increase your business productivity.
  • Discover ways to automate desktop management routines and manage mobile devices from a central location.
  • Learn how integrated network, server, and applications monitoring enables you to make informed decisions about your IT infrastructure.
  • Learn how to combat both internal and external security threats and protect sensitive information.
  • This is also a great opportunity to break free from your daily routine and network with peers.

Venue

Four Points by Sheraton Toronto Mississauga

6090 Dixie Road,
Mississauga, ON

Conveniently located near the Toronto airport and nearby attractions, Four Points by Sheraton Toronto Mississauga is a contemporary hotel providing professional and detail oriented services. Please book through this link.

For further information, please email us at events@Optrics.com

Agenda

08:00 AM - 08:45 AM
Registration and breakfast
Registration and refreshments
Collect your ID cards from the registration table and join us for a hot cup of coffee!
08:45 AM - 09:00 AM
agenda
Introductions and welcome address
09:00AM - 09:30 AM
agenda
Service desks as the control center of IT - Rakesh Prabhakar, regional manager
  • Manage your support tickets, IT networks, desktops, mobile devices, and Active Directory, all from within a single console.
  • Experience the benefits of 360° ITSM.
09:30 AM - 10:45 AM
agenda
IT service management - Rakesh Prabhakar, regional manager
  • Listen to real-time use cases in service management that involve applying the right balance of people, tools, and processes.
  • Overcoming complex challenges in incident, asset, and change management through ITIL best practices. Lessons from the success stories of other organizations.
10:45 AM - 11:00 AM
break
Coffee break
11:00 AM - 11:30 AM
agenda
IT analytics - Rakesh Jayaprakash, product manager
  • Realtime scenarios on how analytics can help improve decision making.
  • Learn how to collect and analyze data from different business applications.
  • Learn how to identify patterns and gather key insights from your IT data.
11:30 AM - 12:30 PM
agenda
Active Directory management - Harish Sekar, technical consultant
  • Tracing, quarantining, and cleaning up stale accounts in Active Directory.
  • Identifying inactive, licensed, and unlicensed Office 365 users.
  • Managing available server shares and user permissions for confidential files and folders.
12:30 PM - 01:15 PM
lunch
Lunch
01:15 PM - 02:30 PM
agenda
Desktop, mobile, and client management - Sathish Sagayaraj Joseph, product consultant
  • Implementing effective patch management at your company.
  • Automating desktop management routines such as OS and software deployment.
  • Embracing enterprise mobility practices such as BYOD.
02:30 PM - 03:15 PM
agenda
IT operations management - Suresh Bagvathy, product consultant
  • Investigating the root cause of poor network performance and preventing downtime.
  • Simplifying data center management with integrated network monitoring.
03:15 PM - 03:30 PM
break
Coffee break
03:30 PM - 04:30 PM
agenda
IT security: Monitoring, auditing, and alerting - Harish Sekar, technical consultant
  • Tracking network intrusions to combat external security threats.
  • Preventing unauthorized access and protecting confidential data.
  • Reporting and alerting on all critical Active Directory changes.
04:30 PM - 05:00 PM
agenda
IT security: Privileged account management - Rakesh Prabhakar, regional manager
  • Preventing insider threats by controlling access to privileged accounts.
  • Implementing privileged account management best practices in your company.
  • Staying on top of regulatory and compliance requirements for privileged access.
05:00 PM - 06:00 PM
break
Wrap-up and networking

Note: Agenda is subject to change